Volunteer Training

Working for The Samaritans requires more commitment than most volunteering. Our volunteers are on the frontline, helping to operate our 24/7 hotline and email services.

A SAM has to put the caller first with every call – because it may be the last call from somebody who feels that life is no longer worth living.

For this reason, volunteering with The Samaritans is not simply a routine of turning up and being added to a rota. All SAMs undergo training to ensure that when performing the service, they:

Learn more about SAM’s training.