Work as a SAM

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Work as a SAM

Working for The Samaritans requires more commitment than most volunteering. Our volunteers are on the frontline, helping to operate our 24/7 hotline and email services.

A SAM has to put the caller first with every call – because it may be the last call from somebody who feels that life is no longer worth living.

For this reason, volunteering with The Samaritans is not simply a routine of turning up and being added to a rota. All SAMs undergo training to ensure that when performing the service, they:

Have the ability to really listen to others without passing judgement

Refrain from giving advice

Leave their own religious beliefs and political convictions at the door

Abide by the Befrienders Worldwide Charter in terms of work principles and values

Learn more about SAM’s training.